Expert Witness PsychologistArticles Library

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TITLE SUBJECT AUTHOR
Exceeding Expectations. Pavilion Publishing, Brighton Total Quality Management Koch HCH (1991)
Making TQM Happen. Pavilion Publishing, Brighton. Total Quality Management Koch HCH (1992)
TQM Pack. Pavilion Publishing, Brighton Total Quality Management Koch HCH (1992)
Implementing and Sustaining TQM. Longmans, Harlow Total Quality Management Koch HCH (1992)
Towards Total Quality in Community Nursing. Longmans, Harlow Total Quality Management Koch HCH (1994)
Towards Total Quality in Healthcare Video Training Pack, Longman Harlow Total Quality Management Koch HCH (1994)
Staff Empowerment through TQM teamwork. Pavilion Publishing, Brighton Total Quality Management Koch HCH (1994)
Motivating Staff through Teamwork: process review and display. Health Manpower Management Total Quality Management Koch HCH (1995)

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